When will I get my order?
We ship every order as fast as we can through USPS Priority Mail. Orders usually arrive 3–5 business days after shipping. Once shipped, delivery times are up to USPS.
Please be aware, some products may take 2+ weeks to arrive due to availability and sourcing. This doesn’t happen often, and we pride ourselves on fast, reliable shipping.
Do you ship internationally?
Not at this time. We currently ship only within the United States, which keeps our turnaround fast and our shipping reliable for our customers.
Can I pay with a card?
We accept Bitcoin only, due to the nature of our products.
The good news: you can pay with Cash App or Venmo. Just add money with your debit card and pay with Bitcoin in a few taps. You can also use Coinbase, MetaMask, or any other wallet you prefer.
How do you verify quality?
Every product is third-party tested for purity and screened for contaminants like heavy metals.
Lab-certified Certificates of Analysis (COAs) are available, so you know you’re getting the real thing.
Why are your prices lower than other sites? Can I trust them?
Peptides are heavily marked up across the industry. We ran the numbers and found we could charge much less and still run a strong business.
Same clean sourcing, lower prices, so researchers can get more for their budget.
Still have questions?
Before emailing us, keep in mind most questions are pretty straightforward and can usually be solved on your own.
If you have a real question or issue with your order, email us at help@soulrxlab.com with your order number and a short description of the issue or products involved. We’re a small team, but we’ll get back to you as soon as we can.
