Last updated: October 13, 2026
SoulRxLab respects your privacy. This policy explains what we collect when you use soulrxlab.com and how we use it.
What we collect
- Order details: your name, email address, shipping address, phone number (if provided) and the products you order.
- Payment details: we accept Bitcoin only, processed by a third-party payment processor. We never see or store your wallet keys, card numbers or bank details, only the payment amount and transaction reference.
- Basic site data: cookies needed to run the store, such as your cart and your entry confirmation.
How we use it
To process and ship your order, provide support, prevent fraud, enforce our Terms of Service and meet legal and tax requirements. We do not sell, rent or trade your personal information, and we do not use it for advertising.
Who we share it with
Only the service providers needed to complete your order, such as our payment processor, shipping carrier, website host and order tools, or when required by law.
How long we keep it
Only as long as needed for the purposes above, including legal and tax requirements.
Security
We use reasonable measures to protect your information, but no website is completely secure.
Your choices
To request a copy of your information or ask us to delete it, email help@soulrxlab.com. Some records may need to be kept for legal or tax reasons.
Age
This website is intended only for adults 18 and older.
Changes
We may update this policy at any time by posting a new version on this page.
